Please contact us

Opening hours: Mon–Fri: 8.00 am – 4.00 pm Company details: Meester Group Sp. z o.o., ul. Wagrowska 2, 61-369 Poznań Tax ID (NIP): 7822769523 National Business Register No. (REGON): 368932069

Contact details: (+48) 61 635 05 40 B2B partnerships: b2b@meestergroup.eu

FREQUENTLY ASKED QUESTIONS (FAQ)

WHAT ARE THE DELIVERY TIMES AND COSTS?

The delivery time for courier parcels is 24 hours (excluding pre-orders) plus 1–2 working days for delivery. Delivery costs start from just 16.99 zł and depend on the weight of the product ordered. For selected, small-sized products, there is also the option of delivery to InPost 24/7 parcel lockers. In this case, the delivery time is 24 hours, and the cost starts from 11.90 zł when paying by bank transfer or instant payment.

HOW CAN I PAY FOR MY ORDER?

You can pay for your order using tpay, BLIK, PayPo, payment cards, Google Pay and Apple Pay.

HOW DO I RETURN A PRODUCT PURCHASED FROM AN ONLINE SHOP?

You can return a product purchased from our online shop within 30 days of receiving your order. To make a return, please visit the returns page.